Terms & Conditions

1. Acceptance Of The Terms

   By using our platform, you agree to be bound by these Terms and Conditions. If you do not accept these terms, please do not use our site.

2. Eligibility Requirements

   To use our platform, you must meet the following requirements:

   • Be at least 18 years old (or the minimum age required in your jurisdiction)
   • Not be a resident of a country prohibited by law from using online gambling services
   • Provide accurate information during account registration

3. Minimum Age Requirements

   You must be at least 18 years old to use our platform, unless the minimum age required in your jurisdiction is higher.

4. Geographic Restrictions

   We operate under the UKGC license, which restricts access from certain countries or regions. If you are located in a prohibited area, please do not attempt to log in.

5. Account Registration Rules

   When creating an account, you agree to:

   • Provide accurate and complete information
   • Use only one account per user
   • Keep your login credentials secure

6. One-Account-Per-User Policies

   You must not have multiple accounts or share login credentials with others.

7. Identity Verification And Kyc

   We may request documentation to verify your identity, address, and age. You agree to provide the necessary documents promptly.

8. Account Accuracy Obligations

   You are responsible for ensuring that all information on your account is accurate and up-to-date.

9. Account Security Responsibilities

   You must keep your login credentials secure by:

   • Using a strong password
   • Enabling two-factor authentication (if available)
   • Not sharing or storing passwords insecurely

10. Login Credentials And Password Protection

    Do not share or store your login credentials in unsecured environments.

11. Restricted Behaviour And Prohibited Activities

    You must not engage in any of the following activities:

    • Multi-accounting
    • Collusion or fraud
    • Cheating or exploiting system vulnerabilities
    • Spamming, phishing, or other forms of unsolicited communication

12. Bonus And Promotion Rules

    Bonuses and promotions are subject to specific terms and conditions. Please review these rules before participating in a bonus offer.

13. Wagering And Gameplay Conditions

    Wagers must comply with the wagering requirements for each game or promotion.

14. Bonus Abuse Prevention

    We reserve the right to deny or cancel bonuses if we suspect abuse of our systems, promotions, or wagers.

15. Deposits And Withdrawals

    • Deposit methods may be subject to specific terms and conditions.
    • We reserve the right to request verification for deposits above a certain threshold.
    • Withdrawal requests are subject to review procedures outlined in section X below.

16. Verification Before Withdrawals

    We may require you to provide documentation before processing withdrawals, especially for large amounts or when withdrawing funds not originally deposited through us.

17. Processing And Review Procedures

    Withdrawal requests will be reviewed within a reasonable timeframe. Our decision is final in case of disputed transactions.

18. Responsible Gambling Expectations

    We encourage responsible gaming practices and offer various tools for self-exclusion and account restrictions.

19. Self-Exclusion And Account Restrictions

    You can initiate a temporary or permanent self-exclusion from our platform by contacting us through the Safer Gaming section in your account.

20. Game Fairness And Rng Systems

    Our games use recognized Random Number Generator (RNG) systems to ensure fairness and randomness of game outcomes.

21. Technical Interruptions Or Voided Gameplay

    In case of technical issues, we reserve the right to void any wagers made during an interruption period.

22. Suspension Or Closure Of Accounts

    We may suspend or close your account if you breach these Terms and Conditions, fail to provide required documents, or engage in prohibited activities.

23. Intellectual Property And Platform Ownership

    Our platform is owned by Taichi Tech Limited. All intellectual property rights, trademarks, copyrights, etc., belong to us and our partners.

24. Limitation Of Liability

    We are not responsible for:

    • Any losses due to technical issues
    • Unintended consequences of bonus or promotion usage
    • Infringement on third-party rights
    • Direct or indirect damages arising from breach of these Terms

25. Modification Of Terms

    We reserve the right to modify or update these Terms and Conditions at any time, which may affect existing accounts.

26. Contact Or Support Guidance

    If you have questions about our services, rules, or concerns regarding account management, contact us through:

    • Live chat (available during business hours)

27. Applicable Licensing Or Regulatory Oversight

    Our platform operates under the UKGC license.